Everything arranged
before you arrive.
Guests staying in a property we look after receive our catalogue before arrival. Everything on it is ordered by message, arranged with people we have worked with for years, and billed to the guest — never to the owner.
Before you arrive
Groceries bought and put away in the fridge, to your list. Fresh flowers cut the same morning. A local hamper — olive oil, wine, cheese from the market. A private driver from Nice airport. Late arrival after ten at night, with someone there to meet you.
During your stay
A chef at home for an evening. Breakfast delivered. A table booked where a booking is otherwise impossible. A babysitter we know personally. A massage in the house. Mid-stay cleaning and fresh linen. A boat, a tender, a day on the water.
How it works
You receive the catalogue automatically two weeks before you arrive. Most requests are arranged the same day; allow twenty-four to forty-eight hours for anything involving a person rather than a product. We confirm with a price before anything is ordered. Nothing is charged without your written agreement.
Everything here is arranged with people we have used for years on this coast — the same driver, the same chef, the same florist. That is the difference between a seasonal rental and a hotel: nothing is on site, but everything can be brought to you, provided someone local picks up the phone.
We answer in French and in English, seven days a week from 6am to 11pm, and around the clock in an emergency. If what you want is not on this list, ask anyway. Most of what we arrange was first requested by someone who assumed it was impossible.
Frequently asked questions
Who pays for these services, the owner or the guest?
The guest. These services are not part of our 20% fee and are never invoiced to you: they are ordered by the guest during the stay and paid for by the guest. A final price is confirmed in writing before any payment is taken.
How far in advance should they be ordered?
Most can be arranged the same day. Some need twenty-four to forty-eight hours: a private chef, a day at sea, an early-morning transfer. Below that, a request is handled subject to availability.
Does the guest receive this list automatically?
Yes. It is sent two weeks before arrival, together with the welcome book and the practical information for the property. Guests order what they want, when they want, and nothing is pushed on them.
See also: the owner's arrangement · what we do · where we work · frequently asked questions